Privacy Policy

We are PetPaw, operating at www.mypet-paw.com . This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or place an order.

1. Information We Collect

We may collect the following information:
– Name
– Email address
– Shipping address
– Billing address
– Payment information
– Phone number
– Order history
– IP address, browser type, and device information
– Cookies and usage data

2. How We Use Your Information

We use your information to:
– Process and fulfill your orders
– Communicate with you about your order
– Provide customer support
– Improve our website and services
– Send marketing emails only if you have opted in
– Prevent fraud and protect our website

3. How We Share Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that help us operate our business, such as payment processors, shipping carriers, analytics providers, email services, and hosting providers. These providers may only use your information to perform services on our behalf.

We may also disclose your information if required by law or to protect our legal rights.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and support marketing activities. You can manage or disable cookies through your browser settings.

5. Data Security

We take reasonable measures to protect your personal information. However, no method of online transmission or electronic storage is completely secure.

6. Data Retention

We keep your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:
– Access the personal information we hold about you
– Request correction of inaccurate information
– Request deletion of your personal information
– Opt out of marketing communications

To make a request, please contact us at Sales@mypet-paw.com .

8. Children’s Privacy

Our website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: Sales@mypet-paw.com